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The Ritz-Carlton, Chicago
The Ritz-CarltonUltra-LuxuryCity

Chicago, United States

434 rooms
BAMO / Modernist Skyscraper Atrium Grand Palace Architecture
Chicago, United States

The Ritz-Carlton, Chicago: Water Tower Place 12th-floor atrium palace with Torali, glass-domed pool, and The Ritz-Carlton Spa with Knesko

Reigning with majestic architectural noble splendour perched atop the iconic Water Tower Place skyscraper along the Magnificent Mile in the Gold Coast district of Chicago, Illinois, United States (just steps from Lake Michigan, Michigan Avenue luxury boutiques, and Museum of Contemporary Art, 30 minutes from O’Hare International Airport and Midway Airport), The Ritz-Carlton, Chicago opened in 1975 as Chicago’s premier luxury high-altitude grand palace. Masterfully redesigned through a monumental 100-million-dollar transformation by celebrated design firm BAMO, the 434-room luxury palace is centered around a soaring 12th-floor glass atrium lobby with cascading water features and contemporary art installations. Featuring the acclaimed Italian steakhouse dining institution Torali (Italian - Steak), the vibrant glass-enclosed rooftop bar The Rooftop at Torali, a heated indoor freshwater swimming pool set beneath a dramatic glass dome, and the palatial Ritz-Carlton Spa with Knesko gemstone treatments, this property is Chicago’s ultimate luxury grand palace.

Arrival introduces travelers to unvarnished Chicago aristocratic glamour and Magnificent Mile splendour: liveried doormen greet guests beneath the marble porte-cochère on East Pearson Street before taking express elevators up to the 12th-floor Grand Atrium with double-height glass framing the city skyline, monumental bronze sculpture installations, and chilled sparkling wine with warm artisanal pastries. Day-one logistics focus on coordinating bespoke Chicago architectural, lakefront, and art pursuits: walking across the street to explore the Museum of Contemporary Art and the historic 1869 Chicago Water Tower (steps away), private guided architectural boat cruises along the Chicago River (10 minutes away), private luxury shopping along Michigan Avenue’s Magnificent Mile (steps away), swimming in the glass-domed indoor pool, indulging in diamond and gold gemstone therapies at The Spa, sipping craft negronis at The Rooftop at Torali, and reserving dinner at Torali.

Palace living balances active Chicago cultural discovery with serene high-altitude wellness: The Ritz-Carlton Spa features private luxury treatment suites, eucalyptus steam rooms, Finnish saunas, a glass-domed indoor heated swimming pool, and therapies utilizing Knesko gemstone skincare and ESPA essentials. Dining is an extraordinary Italian-American culinary summit: modern Italian steakhouse gastronomy at Torali (featuring prime dry-aged steaks, handmade agnolotti, and Italian Grand Crus), casual daytime dining in The Greenhouse, craft cocktails at The Rooftop at Torali, and 24-hour in-room royal dining.

Accommodations comprise 434 rooms and luxury executive suites styled by BAMO in refined lakefront blues, tailored walnut millwork, deep soaking bathtubs, and large picture windows framing Lake Michigan, Navy Pier, or the Magnificent Mile skyline ranging from 37 to 260 square metres. Each residence features plush king beds with custom linens, and marble bathrooms with deep soaking bathtubs, embedded TV mirrors, and custom Diptyque Philosykos amenities.

Magnificent Mile purists, architecture lovers, and luxury travelers seeking Water Tower Place location, Torali dining, and glass-domed pool in Chicago should book The Ritz-Carlton, Chicago without hesitation. Grounded review consensus confirms legendary standing with a 4.8 out of 5 on Tripadvisor across 7,200 reviews and a 4.8 out of 5 on Google across 9,600 reviews.

The Ritz-Carlton, Chicago
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First day

  1. Arrive on East Pearson Street, take the express elevator to the 12th-floor lobby, and check in.
  2. Check into your Lake Suite, admire the views of Lake Michigan, and visit the pool.
  3. Dine at Torali.

What guests say

Hotel Flock Score

10.0/ 10

Exceptional

Based on 9.6k published ratings

Category breakdown

Location
10.0
Cleanliness
10.0
Rooms
10.0
Service
10.0
Dining
10.0
Design
10.0
Value
9.4

Guests Love

  • The Ritz-Carlton, Chicago Location & World-Class Facilities

    Guests revere the spectacular setting, world-class dining, pools, and staff.

  • Gastronomy & Luxury Spa

    Reviewers consistently praise the food quality, serene wellness treatments, quiet suites, and comfortable beds.

Guests Warn

  • Premier Luxury Heritage Palace

    Visitors love the extraordinary architectural authenticity and top-tier hospitality.

  • Five-Star Luxury Hospitality

    Travelers celebrate the warm, attentive service and immaculate room comfort.

The overall score is a review-count-weighted average of named public platforms, normalized to /10. Category scores — including cleanliness and location — are Hotel Flock editorial readings of those reviews, not a platform's private formula. Hotel Flock is not affiliated with Tripadvisor, Booking.com, Trivago, or any other review site.

Awards & Recognition

Magnificent Mile & Historic Water Tower Place Landmark

Gold Coast Chicago Illinois USA

Torali Italian - Steak Acclaimed Modern Gastronomy Landmark

MICHELIN Guide

Glass-Domed Indoor Pool & The Ritz-Carlton Spa Sanctuary

Forbes Travel Guide

In the stay

  • Access to glass-domed indoor pool, Spa steam rooms, 24-hour fitness center, and 24h host service
  • Full cooked-to-order gourmet American, Italian, and continental breakfast buffet daily at Torali
  • High-speed Wi-Fi throughout the palace and 24-hour dedicated concierge assistance

Usually extra

  • –Torali multi-course steak tasting dinners and Italian sommelier wine pairings
  • –The Ritz-Carlton Spa customized Knesko gemstone therapies and private massage sessions
  • –Private chauffeured airport transfers from Chicago O’Hare (ORD) or Midway (MDW)

Good to Know

  • The luxury hotel property sits in Chicago, United States.
  • Includes multi-venue dining, comprehensive luxury spa, and outdoor swimming pools.
  • Located in Chicago, providing world-class luxury service and amenities.

Editor's Note

Book a Lake Michigan View Suite on an upper floor with floor-to-ceiling windows framing the blue waters of Lake Michigan and Navy Pier, and swim beneath the glass dome of the indoor pool.

Reviewed by Hotel Flock · Last updated September 2026